- 18F, the digital services agency building a better US Government through refined digital usability, clearer language, and better technology. 💞
- Plain Language, a project of Digital Gov + 18F which, in their words: "makes it easier for the public to read, understand, and use government communications."
- 7 Guidelines for Writing Accessible Microcopy, by Kinneret Yifrah and Rotem Binheim
- How to Make Sense of Any Mess by Abby Covert
- Conversational Design by Erika Hall
- Nicely Said by Nicole Fenton and Kate Kiefer Lee
Tools & Downloadables
- The Tarot Cards of Tech by Artefact Group